Field Collection Specialist - Manado (Unlimited Bonus Potential)

Join Indodana as a Field Collection Specialist in Manado and become a key player in delivering tailored financial solutions to our valued customers. This dynamic role offers you the opportunity to leverage your negotiation skills in the field while enjoying unlimited bonus potential and a supportive work environment.

In this role, you will be responsible for collecting payments from customers, resolving payment issues, and ensuring timely and accurate collections. You will work closely with our sales team to understand customer needs and provide solutions that meet their financial requirements. This role is perfect for someone who is passionate about customer service and has a strong desire to succeed.

📋 Tanggung Jawab Pekerjaan

• Collect payments from customers in accordance with company policies and procedures.
• Resolve payment issues and disputes with customers, ensuring timely resolution.
• Build and maintain strong relationships with customers to ensure continued business.
• Provide excellent customer service and support to customers.
• Leverage negotiation skills to ensure timely and accurate collections.
• Work closely with the sales team to understand customer needs and provide tailored solutions.
• Ensure all collections are accurately recorded and reported in the company's collection management system.
• Participate in team meetings and contribute to the development of collection strategies and processes.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in field collection or a related role.
• Proven track record of successful collections and customer satisfaction.
• Strong negotiation and communication skills.
• Ability to work independently and as part of a team.
• Familiarity with collection management software such as Salesforce or similar.
• Valid driver's license and reliable transportation.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong problem-solving and decision-making skills.

🛠️ Keahlian

Lowongan Terkait